Customer support
Introduction
What is Gr8Games? How do I create an account on Gr8Games? How do I purchase a game key from Gr8Games? Are the game keys sold on Gr8Games region-locked? What should I do if the game I want isn't listed? Can I receive a refund for a game key I no longer wish to keep? How do I activate a game key I've purchased?Common Questions
When will I receive my game key after purchase? What exactly are video game keys? Is there an age limit for buying video game keys from Gr8Games? How secure is the payment process on Gr8Games? Can I use a game key more than once? What should I do if my game key is invalid or already used? How can I ensure that I am buying the right key for my gaming platform?Account & Privacy
What steps should I take if I forget my password? How can I update my account information? Is it possible to delete my account? What steps does Gr8Games take to secure my personal data? How do I manage the communications I receive from Gr8Games? Is my gameplay activity monitored by Gr8Games? What should I do if I believe my account is compromised?Payment Support
What payment methods are available for purchasing game keys? Is there a limit on the amount I can spend per transaction on Gr8Games? What actions should I take if I encounter a payment error? Are there additional charges when I make a payment? Can I make a purchase using my credit or debit card directly? How does Gr8Games combat fraudulent transactions? How secure are my personal and payment details on Gr8Games?Technical Help
Can I use my game key on any gaming platform? What should I do if my game fails to download after activation? How do I recover a lost game key? Why is my download speed slow? Is it possible to transfer my game key to another account? How can I adjust game settings for the best performance on my system? What actions should I take if I face graphical issues or bugs while gaming?Activation Guides
Activation guide for Steam Activation guide for EA Activation guide for Battlenet Activation guide for Ubisoft Connect Activation guide for Playstation Network Activation guide for Xbox Live Activation guide for GOG.COM Activation guide for EpicGamesStore Activation guide for Bethesda Activation guide for Rockstar Games Activation guide for Other